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The European Union’s General Data Protection Regulation (GDPR) will come into force on May 25, 2018. This regulation changes how companies use and process the personal data of European users.

The General Data Protection Regulation (GDPR) concerns all e-commerce stores that are based in Europe or serve European customers. The GDPR requires that if the personal data of European people are transported outside of Europe, then that personal data must be adequately protected. Companies are already required to take these steps under existing law.

We at Conversific want to help you to prepare for this regulation. The following guide identifies vital questions and provides answers to those questions, enabling you to take action in advance of May 25, 2018.

In the meantime, we have to inform you that this is not a legal advice. The GDPR is a complex and complicated regulation, that applies to some e-commerce stores but not others and can apply differently to different kinds of online stores and business model (depending on how you use the data you capture).  If you have any doubt about your course of action after reading this, you should consult with a lawyer to figure out exactly how you have to prepare for this new regulation.

When does the GDPR come into force?

The GDPR comes into force on May 25, 2018.

Does the GDPR apply to me?

Yes, it does, if you have services in the EU or you have customers from the EU, you should deal with GDPR.

When will the Terms and Conditions of Conversific be in effect?

When you make a registration you should accept our Terms and Conditions to use our app but you may cancel our service at any time. We will delete all of your data if requested.

What personal data is held by Conversific?

Your team member names and email addresses that are connected to your account.

Your store’s order/customer/product data (most of the data you have in your store’s admin, Google Analytics, Search Console and Facebook ad account).